Frequently Asked Questions

Our calorie calculations are based on your personal metrics (weight, height, age, gender) and the MET (Metabolic Equivalent of Task) values for different activities. For cardio activities, we calculate calories burned based on your speed, distance, and duration. The formula accounts for your individual characteristics to provide accurate estimates.

Yes! Just A Track includes both a Cardio Tracker and a Gym Tracker. The Cardio Tracker is perfect for activities like running, walking, and cycling, while the Gym Tracker lets you log exercises, sets, reps, and weights. Both trackers work seamlessly together in one platform.

Both plans include full access to all features. The monthly plan costs $3.99/month billed monthly, while the annual plan is $19.99/year (only $1.67/month), saving you 58% compared to monthly billing. Annual subscribers also get priority email support.

Absolutely. You can cancel your subscription at any time from your profile settings. If you cancel, you'll retain access until the end of your current billing period. We also offer a 30-day money-back guarantee if you're not satisfied.

Currently, we don't offer a free trial, but we do offer a 30-day money-back guarantee. This means you can try Just A Track risk-free for a month, and if it's not for you, we'll refund your payment in full.

Yes! You can export all your workout data at any time from your profile settings. Your data is yours, and we believe you should have full access to it in a portable format.

After logging a workout, you'll see a 'Share' button that generates a beautiful shareable card with your workout stats. You can customize the theme and colors, then download the image or share it directly to social media.

We include 40+ pre-loaded exercises covering all major muscle groups (chest, back, legs, shoulders, arms, core). You can also create custom exercises to track any movement specific to your training routine.

Yes. We take security seriously. All data is encrypted in transit and at rest. We use industry-standard security practices and never share your personal data with third parties without your consent. Check our Privacy Policy for more details.

Yes! Your account works across all devices. Log in from your phone, tablet, or computer, and your data syncs automatically. Track your workout at the gym on your phone, then review your progress on your computer at home.

You need an internet connection to sync your data and access the app. We're working on offline capabilities for future updates, but currently, an internet connection is required.

Go to your Profile settings, and you'll see a section where you can update your weight, height, age, gender, and activity level. These metrics are used to calculate accurate calorie estimates for your workouts.